Terms & Conditions

Standard Terms of Trade of The Hollis Office Supply Company Ltd


1. Definitions
“The Company” means The Hollis Office Supply Company Limited. Registered in Cardiff, Company Number 02516558.
“The Customer” means the other party to this agreement.
“Goods” means the goods which are the subject of a contract of sale.
“Normal working hours” shall mean between the hours of 9.00 am and 5.00 pm Monday to Friday of each week excluding public holidays.
“VAT” means Value Added Tax.
2. Who we trade with
2.1 The Company only does business with other businesses and will not trade with individuals unless doing so in the course of the individual’s business.
2.2 Any trading is carried out in the course of the Customer’s business.
3. Pricing
3.1 All prices quoted or accepted are exclusive of VAT and the price payable shall be such price plus VAT.
3.2 All prices are subject to change without notice and should always be confirmed at the time of placing an order.
4. Orders, Offer and Acceptance
An order by the Customer constitutes an offer by the Customer to purchase goods or services and shall not form part of a contract with the Company until an order acknowledgement has been issued by the Company.
5. Representations
Any contracts with the Company shall constitute the entire agreement between the parties. The Customer cannot rely on any statement, promise or representation made or given by or on behalf of the Company which is not set out in a written contract.
6. Delivery
6.1 Delivery charges may apply to Customer orders. The customer should make sure that they are happy with any delivery charge before placing any orders.
6.2 All deliveries shall be carried out during normal working hours.
6.3 Should the Customer fail to accept a delivery of an order during normal working hours, then the Company may charge for re-delivery at the usual rate for the delivery of such items.
7. Title of Goods
7.1 Risk in the Goods shall pass to the Customer on delivery to the Customer, or at the time of collection by the Customer from the Company’s premises.
7.2 Notwithstanding delivery and the passing of risk, title to the Goods shall not pass to the Customer until the Company has received payment in full for the Goods or services and any other sums payable by the Customer to the Company.
7.3 Until such time as title in the Goods passes to the Customer the Customer shall hold the Goods on a fiduciary basis as the Company’s bailee and shall keep the Goods and maintain the goods in satisfactory condition and keep them insured for the full price on the day of delivery.
7.4 The Company shall be entitled without prior notice and at any time to enter any premises of the Customer or third party where the Goods are stored and repossess the Goods.
8. Returns
8.1 Goods are not supplied by the Company on a sale-or-return or trial basis.
8.2 Returned Goods will not be accepted without prior authorisation by the Company.
8.3 Any returns for non-faulty items must be returned to our Oswestry Office within seven days of delivery and at the expense of the Customer.
8.4 Return of non-faulty goods may be subject to a restocking fee of up to 100% of the value of the Goods and delivery.
9. Payment and non-payment
9.1 The Company may invoice the Customer for an order at any time after the confirmation of an order.
9.2 Unless otherwise stated, all invoices shall become due upon the expiry of 30 days from the date of the invoice.
9.3 The Customer shall pay all invoices at any time before the expiry of the invoice due date.
9.4 If any invoice supplied by the Company to the Customer is not paid by its due date the Company may cease to provide services or supply goods without prejudice to any of the Company’s existing rights.
9.5 Debts owed to the Company by Customers will be subject to the Company’s debt recovery procedures, copies of which will be available on request. Such procedures are subject to change without notice.
9.6 The Company uses credit reference agencies to monitor customer’s credit ratings and provides information to credit agencies in relation to customer’s payment history. Overdue customer accounts may affect their credit rating and therefore their ability to obtain credit from elsewhere.
9.7 Unpaid debts to the Company will ultimately be enforced by court action.
10. Limitation of the Company’s liability
The Company shall not be liable for any loss of business or profit or consequential loss of the Customer arising from any defect in, or performance of, any goods supplied or failure to render service or provide supplies due to any matter beyond the Company’s control.
11. The Company’s Rights
Any failure by the Company to exercise or delay in exercising any rights of, or remedies available to the Company, shall not prejudice or affect the Company’s rights under this agreement, or amount to a waiver by the Company of any such rights or remedies.
12. Data
The Company shall keep Customer data for the purposes of carrying out the Company’s business. Such data will include (but not limited to) individual’s names, professional contact details, business telephone numbers, business email address(s), business address(s), account history.
13. Variation
The Company may vary these terms at any time by giving the Customer notice in writing.